# App iOS and android no work livechat

**URL:** <https://forums.rocket.chat/t/app-ios-and-android-no-work-livechat/6810>\
**Category:** Rocket.Chat Apps\
**Created:** [May 4, 2020, 1:06pm UTC](https://forums.rocket.chat/t/app-ios-and-android-no-work-livechat/6810 "2020-05-04T13:06:33Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![jose112](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/jose112/32/3712_2.png) [@jose112](https://forums.rocket.chat/u/jose112)\
**Post date:** [May 4, 2020, 1:06pm UTC](https://forums.rocket.chat/t/app-ios-and-android-no-work-livechat/6810/1 "2020-05-04T13:06:33Z")

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I can only view the internal messages of the agents, those that arrive on livechat through the iphone or android app. I can’t see anyone know how to answer what can it be?