# After enabling Force SSL, redirect loop

**URL:** <https://forums.rocket.chat/t/after-enabling-force-ssl-redirect-loop/12350>\
**Category:** Community Support\
**Created:** [October 7, 2021, 7:23pm UTC](https://forums.rocket.chat/t/after-enabling-force-ssl-redirect-loop/12350 "2021-10-07T19:23:50Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![djnoah](https://avatars.discourse-cdn.com/v4/letter/d/9f8e36/32.png) [@djnoah](https://forums.rocket.chat/u/djnoah)\
**Post date:** [October 7, 2021, 7:23pm UTC](https://forums.rocket.chat/t/after-enabling-force-ssl-redirect-loop/12350/1 "2021-10-07T19:23:50Z")

</div>

### Description

After enabling Force SSL, redirect loop. How do I correct this issue?

### Server Setup Information

- Version of Rocket.Chat Server:
- Operating System: ubuntu 20.04
- Deployment Method: docker
- Number of Running Instances: 1
- Proxy: nginx
- Firewalls involved: no firewalls no reverse proxy

➔ ±--------------------------------------------------------------------+  
➔ | SERVER RUNNING |  
➔ ±--------------------------------------------------------------------+  
➔ | |  
➔ | Rocket.Chat Version: 3.18.1 |  
➔ | NodeJS Version: 12.22.1 - x64 |  
➔ | MongoDB Version: 4.0.27 |  
➔ | MongoDB Engine: mmapv1 |  
➔ | Platform: linux |  
➔ | Process Port: 3000 |  
➔ | Site URL: [hidden] |  
➔ | ReplicaSet OpLog: Enabled |  
➔ | Commit Hash: 73ab3c26a7 |  
➔ | Commit Branch: HEAD |  
➔ | |  
➔ ±--------------------------------------------------------------------+

### Any additional Information

CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES  
d49b77f6a667 rocketchat/hubot-rocketchat:latest “/bin/sh -c 'node -e…” 2 weeks ago Restarting (1) 20 seconds ago root\_hubot\_1  
b9ffd666c5f6 registry.rocket.chat/rocketchat/rocket.chat:latest “docker-entrypoint.s…” 2 weeks ago Up 22 minutes 0.0.0.0:3000-\>3000/tcp, :::3000-\>3000/tcp root\_rocketchat\_1  
c874611ec686 mongo:4.0 “docker-entrypoint.s…” 2 weeks ago Exited (0) 2 weeks ago root\_mongo-init-replica\_1  
a1aa57e2739c mongo:4.0 “docker-entrypoint.s…” 2 weeks ago Up 37 hours 27017/tcp root\_mongo\_1

no timestamp on the log messages?

server.js:204 System ➔ error Exception while invoking method saveSettings TOTP Required [totp-required]  
Updating process.env.MAIL\_URL  
Exception in defer callback: [Error: 139814174132096:error:1408F10B:SSL routines:ssl3\_get\_record:wrong version number:../deps/openssl/openssl/ssl/record/ssl3\_record.c:332:  
] {  
library: ‘SSL routines’,  
function: ‘ssl3\_get\_record’,  
reason: ‘wrong version number’,  
code: ‘ESOCKET’,  
command: ‘CONN’  
}  
Exception in defer callback: [Error: 139814174132096:error:1408F10B:SSL routines:ssl3\_get\_record:wrong version number:../deps/openssl/openssl/ssl/record/ssl3\_record.c:332:  
] {  
library: ‘SSL routines’,  
function: ‘ssl3\_get\_record’,  
reason: ‘wrong version number’,  
code: ‘ESOCKET’,  
command: ‘CONN’  
}