# 2.4.11 update problem

**URL:** <https://forums.rocket.chat/t/2-4-11-update-problem/9142>\
**Category:** Community Support\
**Created:** [November 1, 2020, 6:32pm UTC](https://forums.rocket.chat/t/2-4-11-update-problem/9142 "2020-11-01T18:32:11Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bubikort](https://avatars.discourse-cdn.com/v4/letter/b/c4cdca/32.png) [@bubikort](https://forums.rocket.chat/u/bubikort)\
**Post date:** [November 1, 2020, 6:32pm UTC](https://forums.rocket.chat/t/2-4-11-update-problem/9142/1 "2020-11-01T18:32:11Z")

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Eyo mates!

About a years ago, i started a self hosted community edition server. Today, i wanted to upgrade, but i have a following problem:

 ![123094393_273694744022306_3919856541642695658_n](https://us1.discourse-cdn.com/flex021/uploads/rocketchat/original/2X/5/5d1e044691f160aea9850f9c32bfb7792ce0acec.jpeg)  
What could be the problem?

Thanks:  
Gabor

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**Author:** ![christoboucher](https://sea1.discourse-cdn.com/flex021/user_avatar/forums.rocket.chat/christoboucher/32/2308_2.png) [@christoboucher](https://forums.rocket.chat/u/christoboucher)\
**Post date:** [November 2, 2020, 2:42pm UTC](https://forums.rocket.chat/t/2-4-11-update-problem/9142/2 "2020-11-02T14:42:27Z")

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I have a similar Problem.  
I am on RocketChat 2.4.2 and would like to safely upgrade to the latest version.

I have found instructions at this link: [https://docs.rocket.chat/installation/manual-installation/updating](https://docs.rocket.chat/installation/manual-installation/updating) however I am worried that with the version difference being so large, there may be incompatibilities etc.

Please could someone assist with this by providing some instructions, etc.

Thank you in advance for your assistance.

My Server details are below.

Kind Regards  
Christo Boucher

## Rocket.Chat

| Version | 2.4.2 |
| --- | --- |
| Apps Engine Version | 1.11.0 |
| Database Migration | 170 |
| Database Migration Date | October 5, 2020 12:57 PM |
| Installed at | January 25, 2020 9:25 PM |
| Uptime | 28 days, 3 hours, 15 minutes, 12 seconds |
| Deployment ID | ZqPwgpQQ4JKTxk4xp |
| PID | 2010 |
| Running Instances | 1 |
| OpLog | Enabled |

## Commit

| Hash | d57a64dee62fbf8abff75006903628a1001312ec |
| --- | --- |
| Date | Fri Jan 17 14:11:10 2020 -0300 |
| Branch | HEAD |
| Tag | 2.4.2 |
| Author | Diego Sampaio |
| Subject | Merge pull request #16274 from RocketChat/release-2.4.2 |

## Runtime Environment

| OS Type | Linux |
| --- | --- |
| OS Platform | linux |
| OS Arch | x64 |
| OS Release | 3.10.0-1062.9.1.el7.x86\_64 |
| Node Version | v8.15.1 |
| Mongo Version | 4.0.16 |
| Mongo Storage Engine | mmapv1 |
| OS Uptime | 28 days, 3 hours, 15 minutes, 53 seconds |
| OS Load Average | 0.38, 0.12, 0.07 |
| OS Total Memory | 5.64 GB |
| OS Free Memory | 518.42 MB |
| OS CPU Count | 8 |

## Build Environment

| OS Platform | linux |
| --- | --- |
| OS Arch | x64 |
| OS Release | 5.0.0-1028-azure |
| Node Version | v8.17.0 |
| Date | January 17, 2020 7:23 PM |