# Upgrade Help

**URL:** https://forums.rocket.chat/c/upgrade-help/109.md?page=1

[Latest](https://forums.rocket.chat/latest.md) · [Categories](https://forums.rocket.chat/categories.md) · [Tags](https://forums.rocket.chat/tags.md)

**Page:** 2

---

## [Update Docker Starter Version from 6.9.0 to 6.9.1 and Message no Supported](https://forums.rocket.chat/t/update-docker-starter-version-from-6-9-0-to-6-9-1-and-message-no-supported/20141)

<div class="topic-metadata">

**Author:** [@thoki](https://forums.rocket.chat/u/thoki)\
**Replies:** 13\
**Last updated:** [June 20, 2024, 9:59am UTC](https://forums.rocket.chat/t/update-docker-starter-version-from-6-9-0-to-6-9-1-and-message-no-supported/20141 "2024-06-20T09:59:20Z")

</div>

What version are you coming from? 6.9.0 Starter Version in Docker What version are you going to? 6.9.1 Starter Version in Docker (newest) What deployment method did you use to deploy? Docker Container Hello, i have U…

---

## [Where can I download intermediate versions to update the server? (3.14 to 4.8.7 to 6.0.0)](https://forums.rocket.chat/t/where-can-i-download-intermediate-versions-to-update-the-server-3-14-to-4-8-7-to-6-0-0/19550)

<div class="topic-metadata">

**Author:** [@icenhancer](https://forums.rocket.chat/u/icenhancer)\
**Replies:** 2\
**Last updated:** [April 24, 2024, 4:12pm UTC](https://forums.rocket.chat/t/where-can-i-download-intermediate-versions-to-update-the-server-3-14-to-4-8-7-to-6-0-0/19550 "2024-04-24T16:12:27Z")

</div>

Where can I download intermediate versions to update the server? (3.14 to 4.8.7 to 6.0.0) Can’t find any repositories, please help

---

## [Self-deployed installation, mandatory registration and data protection/privacy concerns](https://forums.rocket.chat/t/self-deployed-installation-mandatory-registration-and-data-protection-privacy-concerns/19700)

<div class="topic-metadata">

**Author:** [@robert2tal](https://forums.rocket.chat/u/robert2tal)\
**Replies:** 2\
**Last updated:** [April 9, 2024, 1:55pm UTC](https://forums.rocket.chat/t/self-deployed-installation-mandatory-registration-and-data-protection-privacy-concerns/19700 "2024-04-09T13:55:31Z")

</div>

Hi, If I understood properly, registration has become mandatory since version 6.5.0 (also stated here in the release notes). Since I maintain an environment where data protection / privacy is crucial, could someone elab…

---

## [Workspace version unsupported, Self-Host Community Server](https://forums.rocket.chat/t/workspace-version-unsupported-self-host-community-server/19698)

<div class="topic-metadata">

**Author:** [@junda](https://forums.rocket.chat/u/junda)\
**Replies:** 0\
**Last updated:** [March 18, 2024, 7:20am UTC](https://forums.rocket.chat/t/workspace-version-unsupported-self-host-community-server/19698 "2024-03-18T07:20:43Z")

</div>

Description I have received an email “Workspace version unsupported” Desktop and mobile app access http://x.x.x.x will be cut off in 13 days we just upgraded LEGACY Server version 2month ago and dont want upgrade again…

---

## [Getting stuck at 6.2.11 to 6.3.0](https://forums.rocket.chat/t/getting-stuck-at-6-2-11-to-6-3-0/18470)

<div class="topic-metadata">

**Author:** [@dlsdan](https://forums.rocket.chat/u/dlsdan)\
**Replies:** 1\
**Last updated:** [February 6, 2024, 12:18am UTC](https://forums.rocket.chat/t/getting-stuck-at-6-2-11-to-6-3-0/18470 "2024-02-06T00:18:55Z")

</div>

What version are you coming from? 6.2.11 What version are you going to? 6.3.0 (and then later releases) What deployment method did you use to deploy? droplet from digital ocean, but with some manual changes to apply the …

---

## [Rocketchat Snap 3.18.7 upgrade](https://forums.rocket.chat/t/rocketchat-snap-3-18-7-upgrade/19293)

<div class="topic-metadata">

**Author:** [@rizsaj](https://forums.rocket.chat/u/rizsaj)\
**Replies:** 0\
**Last updated:** [January 25, 2024, 7:11am UTC](https://forums.rocket.chat/t/rocketchat-snap-3-18-7-upgrade/19293 "2024-01-25T07:11:15Z")

</div>

What version are you coming from? 3.18.7 What version are you going to? 4.8.7 What deployment method did you use to deploy? snap Did you follow a particular doc? Which one? What issues are you running into upgradin…

---

## [Uploading files not working after upgrade from 4.x to 6.x and mongo from 4.0 to 5.0](https://forums.rocket.chat/t/uploading-files-not-working-after-upgrade-from-4-x-to-6-x-and-mongo-from-4-0-to-5-0/19147)

<div class="topic-metadata">

**Author:** [@CharsPoder](https://forums.rocket.chat/u/CharsPoder)\
**Replies:** 0\
**Last updated:** [January 10, 2024, 1:28am UTC](https://forums.rocket.chat/t/uploading-files-not-working-after-upgrade-from-4-x-to-6-x-and-mongo-from-4-0-to-5-0/19147 "2024-01-10T01:28:14Z")

</div>

What version are you coming from? 4.8.7 What version are you going to? 6.4.5 What deployment method did you use to deploy? Docker Did you follow a particular doc? Which one? Docker guide What issues are you running into…

---

## [Stuck with 6.2.8 version](https://forums.rocket.chat/t/stuck-with-6-2-8-version/19117)

<div class="topic-metadata">

**Author:** [@Tim](https://forums.rocket.chat/u/Tim)\
**Replies:** 0\
**Last updated:** [January 6, 2024, 2:45pm UTC](https://forums.rocket.chat/t/stuck-with-6-2-8-version/19117 "2024-01-06T14:45:26Z")

</div>

What version are you coming from? 6.2.8 What version are you going to? snap refresh did install 6.5.2 version but my client still shows version 6.2.8 installed and the app doesnt work on my phone What deployment metho…

---

## [Upgrade 3.16.1 with docker](https://forums.rocket.chat/t/upgrade-3-16-1-with-docker/18818)

<div class="topic-metadata">

**Author:** [@Maximus](https://forums.rocket.chat/u/Maximus)\
**Replies:** 0\
**Last updated:** [December 9, 2023, 4:07am UTC](https://forums.rocket.chat/t/upgrade-3-16-1-with-docker/18818 "2023-12-09T04:07:40Z")

</div>

What version are you coming from? 3.16.1 What version are you going to? 3.18.7 What deployment method did you use to deploy? Docker Did you follow a particular doc? Which one? What issues are you running into upgra…

---

## [Error NPM Install](https://forums.rocket.chat/t/error-npm-install/18599)

<div class="topic-metadata">

**Author:** [@kvntmthy](https://forums.rocket.chat/u/kvntmthy)\
**Replies:** 0\
**Last updated:** [November 22, 2023, 5:48am UTC](https://forums.rocket.chat/t/error-npm-install/18599 "2023-11-22T05:48:33Z")

</div>

What version are you coming from? 6.2.11 What version are you going to? 6.4.5 What deployment method did you use to deploy? Manual Did you follow a particular doc? Which one? Yes install rocketchat on centos 7 What issu…

---

## [Stuck on 3.8.7; can I export data and import to new instance running 6.x?](https://forums.rocket.chat/t/stuck-on-3-8-7-can-i-export-data-and-import-to-new-instance-running-6-x/18350)

<div class="topic-metadata">

**Author:** [@Mac](https://forums.rocket.chat/u/Mac)\
**Replies:** 8\
**Last updated:** [November 21, 2023, 11:33pm UTC](https://forums.rocket.chat/t/stuck-on-3-8-7-can-i-export-data-and-import-to-new-instance-running-6-x/18350 "2023-11-21T23:33:06Z")

</div>

What version are you coming from? 3.8.7 What version are you going to? Supported, guide said to go to 4.x, then 5.x, et cetera; going to 4.x get issues like 4.4.0 Upgrade: Error creating index: users -\> { bio: 1 } · Iss…

---

## [How to update from 4.8.7 to another version like 6.2.6](https://forums.rocket.chat/t/how-to-update-from-4-8-7-to-another-version-like-6-2-6/18430)

<div class="topic-metadata">

**Author:** [@dmpbit](https://forums.rocket.chat/u/dmpbit)\
**Replies:** 3\
**Last updated:** [November 20, 2023, 10:55am UTC](https://forums.rocket.chat/t/how-to-update-from-4-8-7-to-another-version-like-6-2-6/18430 "2023-11-20T10:55:31Z")

</div>

Hi, I’m trying to upgrade from 4.8.7 to another version like 6.2.6 using the command: sudo snap refresh rocketchat-server then I get this message: error: snap “rocketchat-server” is not available on 6.2.6/stable but …

---

## [Rocket Chat - Upgrading to 6.x stable branch - Caddy Errors](https://forums.rocket.chat/t/rocket-chat-upgrading-to-6-x-stable-branch-caddy-errors/18245)

<div class="topic-metadata">

**Author:** [@merauder](https://forums.rocket.chat/u/merauder)\
**Replies:** 3\
**Last updated:** [November 9, 2023, 5:39pm UTC](https://forums.rocket.chat/t/rocket-chat-upgrading-to-6-x-stable-branch-caddy-errors/18245 "2023-11-09T17:39:12Z")

</div>

What version are you coming from? rocketchat-server --channel=5.x/stable What version are you going to? rocketchat-server --channel=6.x/stable What deployment method did you use to deploy? Snap, ran a backup on the old…

---

## [Community Call - November, 09th, 2023](https://forums.rocket.chat/t/community-call-november-09th-2023/18265)

<div class="topic-metadata">

**Author:** [@giovani.salvador](https://forums.rocket.chat/u/giovani.salvador)\
**Replies:** 0\
**Last updated:** [November 3, 2023, 6:36pm UTC](https://forums.rocket.chat/t/community-call-november-09th-2023/18265 "2023-11-03T18:36:02Z")

</div>

Hello, everyone! :wave: We have decided to extend the deprecation date for our cloud services (marketplace apps, push notification, and omnichannel gateway) and mobile and desktop apps for Rocket.Chat unsupported versio…

---

## [Guide: Updating Rocket.Chat](https://forums.rocket.chat/t/guide-updating-rocket-chat/18207)

<div class="topic-metadata">

**Author:** [@aaron.ogle](https://forums.rocket.chat/u/aaron.ogle)\
**Replies:** 0\
**Last updated:** [October 31, 2023, 3:29pm UTC](https://forums.rocket.chat/t/guide-updating-rocket-chat/18207 "2023-10-31T15:29:45Z")

</div>

If you are looking on how to get started upgrading you can find a great post here: https://docs.rocket.chat/deploy/deploy-rocket.chat/updating-rocket.chat Accompanied also by the video here:

[Previous page](https://forums.rocket.chat/c/upgrade-help/109.md)
