# Feedback

**URL:** https://forums.rocket.chat/c/feedback/3.md

[Latest](https://forums.rocket.chat/latest.md) · [Categories](https://forums.rocket.chat/categories.md) · [Tags](https://forums.rocket.chat/tags.md)

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## [LDAP requiring Enterprise-license in Rocket.Chat 9.0](https://forums.rocket.chat/t/ldap-requiring-enterprise-license-in-rocket-chat-9-0/22992)

<div class="topic-metadata">

**Author:** [@TheCount](https://forums.rocket.chat/u/TheCount)\
**Replies:** 15\
**Last updated:** [October 9, 2026, 8:13pm UTC](https://forums.rocket.chat/t/ldap-requiring-enterprise-license-in-rocket-chat-9-0/22992 "2026-10-09T20:13:33Z")

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The Rocket.Chat 8.8.0-rc.0 changelog contains a change that I think deserves more attention from the self-hosted community. LDAP and SAML are being deprecated for workspaces without a Premium plan. They will continue to…

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## [Snap 7.x To 8.x Faild to download Amazon S3](https://forums.rocket.chat/t/snap-7-x-to-8-x-faild-to-download-amazon-s3/22963)

<div class="topic-metadata">

**Author:** [@sqrt\_tan](https://forums.rocket.chat/u/sqrt_tan)\
**Replies:** 0\
**Last updated:** [July 13, 2026, 10:53am UTC](https://forums.rocket.chat/t/snap-7-x-to-8-x-faild-to-download-amazon-s3/22963 "2026-07-13T10:53:32Z")

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When you faild file download after upgrade RocketChat version 7.x to 8.x by Snap and you use the setting on file upload Stragetype AmazonS3. You can check this setting Workspace-\>Settings-\> File Uploads-\> BucketURL. I…

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## [Account deletion request](https://forums.rocket.chat/t/account-deletion-request/22720)

<div class="topic-metadata">

**Author:** [@anon28687906](https://forums.rocket.chat/u/anon28687906)\
**Replies:** 5\
**Last updated:** [February 10, 2026, 10:33am UTC](https://forums.rocket.chat/t/account-deletion-request/22720 "2026-02-10T10:33:32Z")

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Hi, As Discourse does not allow it, i am requesting deletion of my account as allowed by law. I don’t want anonymization but full account deletion with no data kept. This will be harmless as i don’t have posts. Pleas…

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## [Licensing of the example code featured in the documentation?](https://forums.rocket.chat/t/licensing-of-the-example-code-featured-in-the-documentation/22609)

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**Author:** [@brlin](https://forums.rocket.chat/u/brlin)\
**Replies:** 1\
**Last updated:** [November 23, 2025, 11:38am UTC](https://forums.rocket.chat/t/licensing-of-the-example-code-featured-in-the-documentation/22609 "2025-11-23T11:38:38Z")

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Hello, we have been using the example code in the GitLab | Integrations | Extend and Integrate | Rocket-Chat Documentation and have made several changes to suits our needs. We would like to publish our modification for …

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## [Future of Matrix integration?](https://forums.rocket.chat/t/future-of-matrix-integration/22270)

<div class="topic-metadata">

**Author:** [@Smurfix](https://forums.rocket.chat/u/Smurfix)\
**Replies:** 2\
**Last updated:** [June 25, 2025, 9:08pm UTC](https://forums.rocket.chat/t/future-of-matrix-integration/22270 "2025-06-25T21:08:13Z")

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Hello, so it seems that five years after announcing that you’re using Matrix to federate, using Matrix is going to be deprecated (cf. Matrix Bridge Configuration). Question: will the ability to bridge to Matrix be affe…

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## [No reply from Sales department](https://forums.rocket.chat/t/no-reply-from-sales-department/13461)

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**Author:** [@anovozhenin](https://forums.rocket.chat/u/anovozhenin)\
**Replies:** 10\
**Last updated:** [May 6, 2025, 2:31am UTC](https://forums.rocket.chat/t/no-reply-from-sales-department/13461 "2025-05-06T02:31:27Z")

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Anybody knows sales contact email? Coz i\`ve no received reply from Sales department from website request form. Thank you

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## [MS Teams Integration Not working](https://forums.rocket.chat/t/ms-teams-integration-not-working/21573)

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**Author:** [@shahwaiz](https://forums.rocket.chat/u/shahwaiz)\
**Replies:** 1\
**Last updated:** [February 6, 2025, 10:33am UTC](https://forums.rocket.chat/t/ms-teams-integration-not-working/21573 "2025-02-06T10:33:13Z")

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Hello Rocket.Chat Team, I attempted to integrate Microsoft Teams with Rocket.Chat to achieve the following: Receive messages from the Live Chat Widget into a Teams Channel. Reply from Teams, and have the response deli…

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## [☎ Comparing Skype and Rocketchat Seems quite silly](https://forums.rocket.chat/t/comparing-skype-and-rocketchat-seems-quite-silly/20848)

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**Author:** [@DreamQuest](https://forums.rocket.chat/u/DreamQuest)\
**Replies:** 9\
**Last updated:** [November 2, 2024, 10:55pm UTC](https://forums.rocket.chat/t/comparing-skype-and-rocketchat-seems-quite-silly/20848 "2024-11-02T22:55:47Z")

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I saw that on Rocketchat’s website you run this campaign: https://www.rocket.chat/alternative/skype-for-business and you make this comparison chart too: But to be honest it seems to me quite silly and irrelevant wh…

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## [Rein in marketing team](https://forums.rocket.chat/t/rein-in-marketing-team/11933)

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**Author:** [@ulope](https://forums.rocket.chat/u/ulope)\
**Replies:** 6\
**Last updated:** [November 18, 2022, 8:57pm UTC](https://forums.rocket.chat/t/rein-in-marketing-team/11933 "2022-11-18T20:57:21Z")

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Can you please put some breaks on your marketing people? One email asking / telling us that you “want to help us get the most out of RC” is fine. But weekly pingbacks are not cool at all.

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## [RocketChat is no longer a suitable tool for use in organizations](https://forums.rocket.chat/t/rocketchat-is-no-longer-a-suitable-tool-for-use-in-organizations/16513)

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**Author:** [@kourosh](https://forums.rocket.chat/u/kourosh)\
**Replies:** 21\
**Last updated:** [April 13, 2024, 1:01pm UTC](https://forums.rocket.chat/t/rocketchat-is-no-longer-a-suitable-tool-for-use-in-organizations/16513 "2024-04-13T13:01:20Z")

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Old, incomplete and sometimes wrong Official documents Very limited Push notifications Moving Fastly towards commercialization and removing features of the community version (limiting Active Directory sync, remo…

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## [Does anyone from the RC team monitors the github issues?](https://forums.rocket.chat/t/does-anyone-from-the-rc-team-monitors-the-github-issues/18584)

<div class="topic-metadata">

**Author:** [@CvH](https://forums.rocket.chat/u/CvH)\
**Replies:** 3\
**Last updated:** [December 4, 2023, 2:48pm UTC](https://forums.rocket.chat/t/does-anyone-from-the-rc-team-monitors-the-github-issues/18584 "2023-12-04T14:48:27Z")

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I really wonder if anyone from the Rocket Chat Team manages or at least monitors the github issues for Rocket Chat? Besides of the employee of the week that gets randomly send to the github account there is basically rad…

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## [Legal implications of Mongodb licensing change](https://forums.rocket.chat/t/legal-implications-of-mongodb-licensing-change/2332)

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**Author:** [@sandys](https://forums.rocket.chat/u/sandys)\
**Replies:** 7\
**Last updated:** [October 19, 2023, 12:18pm UTC](https://forums.rocket.chat/t/legal-implications-of-mongodb-licensing-change/2332 "2023-10-19T12:18:17Z")

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I have put this as a comment to bug# 533 as well hi guys, not sure if you have looked at this, but it is becoming increasingly imperative to build an alternative to mongodb. this is based on a recent news around mon…

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## [Re: Database Migrations—Are Minor Upgrades Okay? (e.g. 6.1.0 -\> 6.2.0)](https://forums.rocket.chat/t/re-database-migrations-are-minor-upgrades-okay-e-g-6-1-0-6-2-0/17389)

<div class="topic-metadata">

**Author:** [@steadyChange](https://forums.rocket.chat/u/steadyChange)\
**Replies:** 1\
**Last updated:** [July 28, 2023, 12:04am UTC](https://forums.rocket.chat/t/re-database-migrations-are-minor-upgrades-okay-e-g-6-1-0-6-2-0/17389 "2023-07-28T00:04:38Z")

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Reading this, I see database migrations need to be done between versions, so they can’t be skipped: https://docs.rocket.chat/setup-and-configure/advanced-workspace-management/database-migration I’m deploying through Doc…

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## [New UI - How Important is time zone for you?](https://forums.rocket.chat/t/new-ui-how-important-is-time-zone-for-you/1392)

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**Author:** [@thiagosanchez](https://forums.rocket.chat/u/thiagosanchez)\
**Replies:** 12\
**Last updated:** [July 6, 2018, 10:14pm UTC](https://forums.rocket.chat/t/new-ui-how-important-is-time-zone-for-you/1392 "2018-07-06T22:14:19Z")

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Hi Guys As a part of Redesign or mobile apps, my last challenge was worked on the user Detail screen for the app. On every UI that I work, I always follow some rules to think about what my goal is, where I want to go w…

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## [Suppression List Sendgrid/Twilio](https://forums.rocket.chat/t/suppression-list-sendgrid-twilio/16983)

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**Author:** [@nitram](https://forums.rocket.chat/u/nitram)\
**Replies:** 0\
**Last updated:** [June 7, 2023, 1:02pm UTC](https://forums.rocket.chat/t/suppression-list-sendgrid-twilio/16983 "2023-06-07T13:02:20Z")

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Hi all, I have managed to get my rocket.cloud account email-address on the sendgrid/twilio suppression list and can now neither receive a login link nor a password reset email. I have tried to open a ticket on desk.roc…

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## [How can I delete my account from this forum?](https://forums.rocket.chat/t/how-can-i-delete-my-account-from-this-forum/16452)

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**Author:** [@Dwarkin](https://forums.rocket.chat/u/Dwarkin)\
**Replies:** 0\
**Last updated:** [April 7, 2023, 8:13am UTC](https://forums.rocket.chat/t/how-can-i-delete-my-account-from-this-forum/16452 "2023-04-07T08:13:55Z")

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Browsed through all of my account “preferences” and can’t find an option to delete my account, how can I do it?

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## [Thanks and a few thoughts about Rocket.Chat](https://forums.rocket.chat/t/thanks-and-a-few-thoughts-about-rocket-chat/16382)

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**Author:** [@22081978](https://forums.rocket.chat/u/22081978)\
**Replies:** 3\
**Last updated:** [April 5, 2023, 6:39am UTC](https://forums.rocket.chat/t/thanks-and-a-few-thoughts-about-rocket-chat/16382 "2023-04-05T06:39:52Z")

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Hello I write with the help of a translator. Not so long ago, my hospital started using your product. Thank you for the work done, I really like your product. But there are several problems that I would like to tell y…

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## [Arrows key to navigate in the sidebar search box (cmd + k) results](https://forums.rocket.chat/t/arrows-key-to-navigate-in-the-sidebar-search-box-cmd-k-results/16270)

<div class="topic-metadata">

**Author:** [@avelino](https://forums.rocket.chat/u/avelino)\
**Replies:** 2\
**Last updated:** [March 21, 2023, 6:41pm UTC](https://forums.rocket.chat/t/arrows-key-to-navigate-in-the-sidebar-search-box-cmd-k-results/16270 "2023-03-21T18:41:11Z")

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I believe that cmd + k was implemented in order to use “less mouse”. I miss the support of the arrow keys to navigate in the search results

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## [Customize mail double authentication](https://forums.rocket.chat/t/customize-mail-double-authentication/15416)

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**Author:** [@eperez](https://forums.rocket.chat/u/eperez)\
**Replies:** 1\
**Last updated:** [December 22, 2022, 3:35pm UTC](https://forums.rocket.chat/t/customize-mail-double-authentication/15416 "2022-12-22T15:35:08Z")

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Good afternoon, Would it be possible to customize the email that is sent with the double authentication code? Like other emails such as the password change email, they can be personalized. Sorry if it’s not the right c…

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## [Releasing cve-2022-32211 information](https://forums.rocket.chat/t/releasing-cve-2022-32211-information/14657)

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**Author:** [@stanner](https://forums.rocket.chat/u/stanner)\
**Replies:** 6\
**Last updated:** [October 4, 2022, 7:13pm UTC](https://forums.rocket.chat/t/releasing-cve-2022-32211-information/14657 "2022-10-04T19:13:44Z")

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Hi Information about cve-2022-32211 has still not been made puplic. see: https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2022-32211 This is in contradiction to what is stated here: Security fixes and updates - Rocke…

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## [The releases API is awesome \<3](https://forums.rocket.chat/t/the-releases-api-is-awesome-3/14881)

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**Author:** [@stanner](https://forums.rocket.chat/u/stanner)\
**Replies:** 0\
**Last updated:** [September 10, 2022, 10:44am UTC](https://forums.rocket.chat/t/the-releases-api-is-awesome-3/14881 "2022-09-10T10:44:11Z")

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Just wanted to say the release API is awesome! Thanks for providing this. It is very useful for people like me who build the docker images themselves and want to use as much automation as possible. that’s all :hugs:

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## [Is this legit - spamming users because the owners don't pay for enterprise?](https://forums.rocket.chat/t/is-this-legit-spamming-users-because-the-owners-dont-pay-for-enterprise/14567)

<div class="topic-metadata">

**Author:** [@FTID](https://forums.rocket.chat/u/FTID)\
**Replies:** 2\
**Last updated:** [September 5, 2022, 3:18am UTC](https://forums.rocket.chat/t/is-this-legit-spamming-users-because-the-owners-dont-pay-for-enterprise/14567 "2022-09-05T03:18:12Z")

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I received this email: https://i.imgur.com/3i5VEzf.png I’m particularly focused on this part: As of the end of June 2022, all Rocket.Chat users (belonging to a workspace that’s hit their monthly push notification limit…

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## [Sales Marketing E-Mail Spam](https://forums.rocket.chat/t/sales-marketing-e-mail-spam/14252)

<div class="topic-metadata">

**Author:** [@EureGraueKompetenz](https://forums.rocket.chat/u/EureGraueKompetenz)\
**Replies:** 2\
**Last updated:** [June 14, 2022, 6:55am UTC](https://forums.rocket.chat/t/sales-marketing-e-mail-spam/14252 "2022-06-14T06:55:42Z")

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In recent weeks we have been spammed by an email marketing bot from Rocket.Chat. We have been receiving emails regarding the Enterprise programme at a frequency of about two or three days. We cannot unsubscribe from an …

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## [HTML code displayed instead of rendered](https://forums.rocket.chat/t/html-code-displayed-instead-of-rendered/14241)

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**Author:** [@usernaym](https://forums.rocket.chat/u/usernaym)\
**Replies:** 0\
**Last updated:** [June 8, 2022, 11:06am UTC](https://forums.rocket.chat/t/html-code-displayed-instead-of-rendered/14241 "2022-06-08T11:06:21Z")

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Administration \> Settings \> Push:

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## [Typo in setup wizard](https://forums.rocket.chat/t/typo-in-setup-wizard/14230)

<div class="topic-metadata">

**Author:** [@usernaym](https://forums.rocket.chat/u/usernaym)\
**Replies:** 1\
**Last updated:** [June 7, 2022, 12:24pm UTC](https://forums.rocket.chat/t/typo-in-setup-wizard/14230 "2022-06-07T12:24:55Z")

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Business is spelled with one N:

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## [Pinned Message Logging Problems](https://forums.rocket.chat/t/pinned-message-logging-problems/13648)

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**Author:** [@larahng](https://forums.rocket.chat/u/larahng)\
**Replies:** 1\
**Last updated:** [March 28, 2022, 4:46pm UTC](https://forums.rocket.chat/t/pinned-message-logging-problems/13648 "2022-03-28T16:46:24Z")

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The message pinning feature is super clunky. By creating a log entry when you pin a message, it messes up the conversation flow and makes it harder to read. You also cannot delete the log in the message feed that says …

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## [Reintroduce documentation on "Security fixes and updates" please](https://forums.rocket.chat/t/reintroduce-documentation-on-security-fixes-and-updates-please/12706)

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**Author:** [@stanner](https://forums.rocket.chat/u/stanner)\
**Replies:** 7\
**Last updated:** [March 24, 2022, 9:08am UTC](https://forums.rocket.chat/t/reintroduce-documentation-on-security-fixes-and-updates-please/12706 "2022-03-24T09:08:01Z")

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The last couple of security hotfixes do not appear in Security fixes and updates - Rocket.Chat Docs . Please add them, they are very important for us. Thanks! :slight\_smile:

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## [Mailboxes needed functions](https://forums.rocket.chat/t/mailboxes-needed-functions/13335)

<div class="topic-metadata">

**Author:** [@josiah.soetaert](https://forums.rocket.chat/u/josiah.soetaert)\
**Replies:** 5\
**Last updated:** [February 18, 2022, 11:23am UTC](https://forums.rocket.chat/t/mailboxes-needed-functions/13335 "2022-02-18T11:23:21Z")

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I’m trying out rocket.chat, but i’m missing some key components at the moment before i can bring it in production. To be able to send/create a new email to a customer. To be able to set email signature for all emails s…

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## [Akismet prevents posting](https://forums.rocket.chat/t/akismet-prevents-posting/13233)

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**Author:** [@alvaro100](https://forums.rocket.chat/u/alvaro100)\
**Replies:** 1\
**Last updated:** [February 8, 2022, 1:28pm UTC](https://forums.rocket.chat/t/akismet-prevents-posting/13233 "2022-02-08T13:28:04Z")

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I am new here. My post is blocked by some bot. Can some moderator help, please?

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## [The good, the bad and the ugly - My personal assessment of the Rocket.Chat (Github) state](https://forums.rocket.chat/t/the-good-the-bad-and-the-ugly-my-personal-assessment-of-the-rocket-chat-github-state/264)

<div class="topic-metadata">

**Author:** [@TwizzyDizzy](https://forums.rocket.chat/u/TwizzyDizzy)\
**Replies:** 11\
**Last updated:** [November 29, 2021, 11:46am UTC](https://forums.rocket.chat/t/the-good-the-bad-and-the-ugly-my-personal-assessment-of-the-rocket-chat-github-state/264 "2021-11-29T11:46:08Z")

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Abstract First off: this is a follow up to https://forums.rocket.chat/t/possibility-of-github-moderation-for-community-members/19/36. In lights of the breathtakingly high number of open issues I asked, whether it would …

[Next page](https://forums.rocket.chat/c/feedback/3.md?page=1)
