# Mobile Apps **URL:** https://forums.rocket.chat/c/community-support/mobile-apps/29.md?page=2 [Latest](https://forums.rocket.chat/latest.md) · [Categories](https://forums.rocket.chat/categories.md) · [Tags](https://forums.rocket.chat/tags.md) **Page:** 3 --- ## [Push Notification not working on iPhone X IOS 16.4.1](https://forums.rocket.chat/t/push-notification-not-working-on-iphone-x-ios-16-4-1/16744)
**Author:** [@ricco.skombar](https://forums.rocket.chat/u/ricco.skombar)\ **Replies:** 1\ **Last updated:** [May 11, 2023, 1:05am UTC](https://forums.rocket.chat/t/push-notification-not-working-on-iphone-x-ios-16-4-1/16744 "2023-05-11T01:05:05Z")
Hello I am working at an IT-Solutions company and we are using an inhouse-hosted rocket chat to communicate with each other. I have the app RocketChat on my iPhone X ios Version 16.4.1 installed and the push notification… --- ## [I cannot paste the ID/Password on the rocket.chat login screen on safari.](https://forums.rocket.chat/t/i-cannot-paste-the-id-password-on-the-rocket-chat-login-screen-on-safari/16678)
**Author:** [@nishimura.gorilatte](https://forums.rocket.chat/u/nishimura.gorilatte)\ **Replies:** 0\ **Last updated:** [April 28, 2023, 7:58am UTC](https://forums.rocket.chat/t/i-cannot-paste-the-id-password-on-the-rocket-chat-login-screen-on-safari/16678 "2023-04-28T07:58:02Z")
I’m using the on-premises community version of rocket.chat, I cannot paste the ID/Password on the rocket.chat login screen on safari. You can do it from PC browser or Android browser. Also, this phenomenon occurs in b… --- ## [Badge Notification and Mobile Push Notification](https://forums.rocket.chat/t/badge-notification-and-mobile-push-notification/16480)
**Author:** [@taiki](https://forums.rocket.chat/u/taiki)\ **Replies:** 1\ **Last updated:** [April 10, 2023, 7:25am UTC](https://forums.rocket.chat/t/badge-notification-and-mobile-push-notification/16480 "2023-04-10T07:25:59Z")
Hello, I have a couple of questions regarding Rocket Chat: Do badge notifications with numbers appear on the icon when receiving messages? Will I receive mobile push notifications while using Rocket Chat on my browser… --- ## [The ios version cannot be logged in](https://forums.rocket.chat/t/the-ios-version-cannot-be-logged-in/13475)
**Author:** [@weleno7834](https://forums.rocket.chat/u/weleno7834)\ **Replies:** 34\ **Last updated:** [March 31, 2023, 10:12am UTC](https://forums.rocket.chat/t/the-ios-version-cannot-be-logged-in/13475 "2023-03-31T10:12:05Z")
ios system version is 15.3.1, app version is 4.25.0.29369; server version is 4.5.0. The android version and web version work normally, but ios has no response after clicking login on the screen where user name and passw… --- ## [Android app login is ok but after if i try to interact the self-hosted docker RC server restarts, mobile not usable, browser and desktop devices work](https://forums.rocket.chat/t/android-app-login-is-ok-but-after-if-i-try-to-interact-the-self-hosted-docker-rc-server-restarts-mobile-not-usable-browser-and-desktop-devices-work/16320)
**Author:** [@tc-tech-guy](https://forums.rocket.chat/u/tc-tech-guy)\ **Replies:** 0\ **Last updated:** [March 26, 2023, 3:55pm UTC](https://forums.rocket.chat/t/android-app-login-is-ok-but-after-if-i-try-to-interact-the-self-hosted-docker-rc-server-restarts-mobile-not-usable-browser-and-desktop-devices-work/16320 "2023-03-26T15:55:16Z")
Hi all, I did setup a docker self-hosted environment on vm linux and everything works fine with browsers and desktop applications. Whenever I use official android app I manage to login to my server and see the available… --- ## [No App badge update](https://forums.rocket.chat/t/no-app-badge-update/14725)
**Author:** [@rocwee](https://forums.rocket.chat/u/rocwee)\ **Replies:** 18\ **Last updated:** [March 20, 2023, 7:50am UTC](https://forums.rocket.chat/t/no-app-badge-update/14725 "2023-03-20T07:50:11Z")
I no longer get any unread messages badge updates on iOS, anyone else experience this? Running agains a 4.8.2 server. --- ## [Reverse proxy apache websocket](https://forums.rocket.chat/t/reverse-proxy-apache-websocket/15978)
**Author:** [@nespresso](https://forums.rocket.chat/u/nespresso)\ **Replies:** 0\ **Last updated:** [February 12, 2023, 10:11am UTC](https://forums.rocket.chat/t/reverse-proxy-apache-websocket/15978 "2023-02-12T10:11:53Z")
Hello everybody, I have a problem making rocketchat app mobile working. I set up an apache reverse proxy to access rocket chat from outside. It is working fine on the web with mycompany (my rocketchat server) But doe… --- ## [Keystore credentials in a repo file?](https://forums.rocket.chat/t/keystore-credentials-in-a-repo-file/15919)
**Author:** [@christoph2806](https://forums.rocket.chat/u/christoph2806)\ **Replies:** 0\ **Last updated:** [February 6, 2023, 10:59am UTC](https://forums.rocket.chat/t/keystore-credentials-in-a-repo-file/15919 "2023-02-06T10:59:02Z")
According to the whitelabel instructions , the keystore credentials for the APK signing keys should be put in the gradle.properties file. However, this file is checked in in the github repo. I don’t think this is a good… --- ## [Unable to instantiate application apk](https://forums.rocket.chat/t/unable-to-instantiate-application-apk/15875)
**Author:** [@mahmoud](https://forums.rocket.chat/u/mahmoud)\ **Replies:** 0\ **Last updated:** [January 31, 2023, 4:36pm UTC](https://forums.rocket.chat/t/unable-to-instantiate-application-apk/15875 "2023-01-31T16:36:34Z")
app crashes in splash Screen it works when running with yarn android " only " --- ## [File uploads not working for my Mobile users](https://forums.rocket.chat/t/file-uploads-not-working-for-my-mobile-users/13256)
**Author:** [@vmsman](https://forums.rocket.chat/u/vmsman)\ **Replies:** 10\ **Last updated:** [January 19, 2023, 3:12pm UTC](https://forums.rocket.chat/t/file-uploads-not-working-for-my-mobile-users/13256 "2023-01-19T15:12:35Z")
Rocketchat 4.4.1. I had to restore my image from backup. Prior, I had no issues. Now my Android/IoS users try to upload a picture. The upload progress bar progresses to the end and the error is “error, try again?”. … --- ## [How to restrict / limit user to login in Mobile Application of Rocketchat](https://forums.rocket.chat/t/how-to-restrict-limit-user-to-login-in-mobile-application-of-rocketchat/12386)
**Author:** [@karif](https://forums.rocket.chat/u/karif)\ **Replies:** 3\ **Last updated:** [January 4, 2023, 9:12am UTC](https://forums.rocket.chat/t/how-to-restrict-limit-user-to-login-in-mobile-application-of-rocketchat/12386 "2023-01-04T09:12:07Z")
How to restrict / limit user that not to use Mobile App. I would like to allow only few user to use Mobile App not all users in my rocket chat --- ## [Unsubscribe to WhatsApp Application && I am still being charged](https://forums.rocket.chat/t/unsubscribe-to-whatsapp-application-i-am-still-being-charged/15427)
**Author:** [@nmella](https://forums.rocket.chat/u/nmella)\ **Replies:** 2\ **Last updated:** [December 22, 2022, 5:10pm UTC](https://forums.rocket.chat/t/unsubscribe-to-whatsapp-application-i-am-still-being-charged/15427 "2022-12-22T17:10:35Z")
Hi there, I am still being charged for $39 every month for the Whatsapp aplication, although I uninstall the application from my self-hosted RocketChat instance. I also, unsubscribe from the 360dialog service. So, if I… --- ## [White labeled IOS app not receiving Push Notifications](https://forums.rocket.chat/t/white-labeled-ios-app-not-receiving-push-notifications/15162)
**Author:** [@ZenVisibleone](https://forums.rocket.chat/u/ZenVisibleone)\ **Replies:** 3\ **Last updated:** [November 20, 2022, 8:32pm UTC](https://forums.rocket.chat/t/white-labeled-ios-app-not-receiving-push-notifications/15162 "2022-11-20T20:32:36Z")
I did mobile app white labelling as shown in this doc https://developer.rocket.chat/mobile-app/mobile-app-white-labelling. I also set up configuration for Push Notification through as described in above doc and even wen… --- ## [Mobile Notifications won't Sound](https://forums.rocket.chat/t/mobile-notifications-wont-sound/15382)
**Author:** [@915641068](https://forums.rocket.chat/u/915641068)\ **Replies:** 2\ **Last updated:** [November 18, 2022, 10:30pm UTC](https://forums.rocket.chat/t/mobile-notifications-wont-sound/15382 "2022-11-18T22:30:51Z")
Dear support, I now have Rocket.Chat on both my Windows computer and Android phone. When a new message comes in, the mobile device does not give any type of notification (sound). The desktop version works well. I’ve t… --- ## [Mobile Apps Link on Rocket Chat Homepage](https://forums.rocket.chat/t/mobile-apps-link-on-rocket-chat-homepage/15378)
**Author:** [@tjh](https://forums.rocket.chat/u/tjh)\ **Replies:** 2\ **Last updated:** [November 18, 2022, 8:48pm UTC](https://forums.rocket.chat/t/mobile-apps-link-on-rocket-chat-homepage/15378 "2022-11-18T20:48:12Z")
I whitelabeled the Rocket Chat iOS app and it got accepted on the Apple App store. Now, I’d like to change the Link to the AppStore on the Rocket chat server homepage. Where can I do that? --- ## [Rocketchat app only works with wifi](https://forums.rocket.chat/t/rocketchat-app-only-works-with-wifi/15047)
**Author:** [@banjobenjamen](https://forums.rocket.chat/u/banjobenjamen)\ **Replies:** 4\ **Last updated:** [November 10, 2022, 8:30pm UTC](https://forums.rocket.chat/t/rocketchat-app-only-works-with-wifi/15047 "2022-11-10T20:30:14Z")
Is there a reason my app only updates when connected to wifi? If I try to use 5g or late it never updates. Regards, Ben --- ## [Notification not send always](https://forums.rocket.chat/t/notification-not-send-always/15155)
**Author:** [@tarekhem2017](https://forums.rocket.chat/u/tarekhem2017)\ **Replies:** 1\ **Last updated:** [October 20, 2022, 8:09am UTC](https://forums.rocket.chat/t/notification-not-send-always/15155 "2022-10-20T08:09:08Z")
Hello community i fully configured rocket chat notification using apn for ios , and i test it online with a site and i received notification successfully , but when i try to send a messages from chat server , some times… --- ## [How to setup RC client on Gandi on Android (need help for website and self-hosting)](https://forums.rocket.chat/t/how-to-setup-rc-client-on-gandi-on-android-need-help-for-website-and-self-hosting/15157)
**Author:** [@Weforo](https://forums.rocket.chat/u/Weforo)\ **Replies:** 1\ **Last updated:** [October 14, 2022, 5:44pm UTC](https://forums.rocket.chat/t/how-to-setup-rc-client-on-gandi-on-android-need-help-for-website-and-self-hosting/15157 "2022-10-14T17:44:07Z")
I need help with this because I tried the script in termux but it didn’t take me to localhost:3000. Any help would be greatly appreciated. --- ## [Export Rocketchat messages in mobile apps](https://forums.rocket.chat/t/export-rocketchat-messages-in-mobile-apps/15142)
**Author:** [@j.j](https://forums.rocket.chat/u/j.j)\ **Replies:** 2\ **Last updated:** [October 14, 2022, 1:52am UTC](https://forums.rocket.chat/t/export-rocketchat-messages-in-mobile-apps/15142 "2022-10-14T01:52:49Z")
Hi, I’m trying to export messages on my mobile apps, but I can’t find the right options. Our team’s rockchat (MS/internet) just died and trying to find a way to export message on mobile apps, because I still have messag… --- ## [Git clone single-serve specified version](https://forums.rocket.chat/t/git-clone-single-serve-specified-version/15123)
**Author:** [@seregasoft](https://forums.rocket.chat/u/seregasoft)\ **Replies:** 1\ **Last updated:** [October 11, 2022, 6:48pm UTC](https://forums.rocket.chat/t/git-clone-single-serve-specified-version/15123 "2022-10-11T18:48:37Z")
Hello. It’s possible to clone single-server brunch with specified (not latest) version? git clone -b single-server https://github.com/RocketChat/Rocket.Chat.ReactNative --- ## [IOS notifications not send to Devices](https://forums.rocket.chat/t/ios-notifications-not-send-to-devices/15124)
**Author:** [@Salman](https://forums.rocket.chat/u/Salman)\ **Replies:** 0\ **Last updated:** [October 10, 2022, 11:13am UTC](https://forums.rocket.chat/t/ios-notifications-not-send-to-devices/15124 "2022-10-10T11:13:07Z")
Here I put all data but I don’t know where I did a mistake, Also, I need help with the .pem files certificate and key that I put correct or wrong? if someone sends a model then it will better Thanks --- ## [IOS APP cannot see the last login time of other personnel](https://forums.rocket.chat/t/ios-app-cannot-see-the-last-login-time-of-other-personnel/15020)
**Author:** [@logenluo](https://forums.rocket.chat/u/logenluo)\ **Replies:** 0\ **Last updated:** [September 26, 2022, 4:32pm UTC](https://forums.rocket.chat/t/ios-app-cannot-see-the-last-login-time-of-other-personnel/15020 "2022-09-26T16:32:14Z")
IOS APP cannot see the last login time of other personnel --- ## [Notifications do not send to IOS and Android Apps](https://forums.rocket.chat/t/notifications-do-not-send-to-ios-and-android-apps/14960)
**Author:** [@Salman](https://forums.rocket.chat/u/Salman)\ **Replies:** 0\ **Last updated:** [September 19, 2022, 12:13pm UTC](https://forums.rocket.chat/t/notifications-do-not-send-to-ios-and-android-apps/14960 "2022-09-19T12:13:17Z")
I followed the white-label documentation and customize the React native App. Now Notifications did not send to my customize app but when I download the Rocket.chat app and put my server URL then it shows notifications. … --- ## [Android Rocket.Chat sluggish after update](https://forums.rocket.chat/t/android-rocket-chat-sluggish-after-update/14832)
**Author:** [@steve5050](https://forums.rocket.chat/u/steve5050)\ **Replies:** 5\ **Last updated:** [September 19, 2022, 1:24am UTC](https://forums.rocket.chat/t/android-rocket-chat-sluggish-after-update/14832 "2022-09-19T01:24:44Z")
I’m on Android 12 and the latest Rocket.Chat update makes the app run very slowly at what could be as low as 10FPS on my phone, whereas before it ran smoothly. Is this a known bug? My phone is a Samsung Note 9 which is v… --- ## [Steps to modify and rebuild Android App](https://forums.rocket.chat/t/steps-to-modify-and-rebuild-android-app/4373)
**Author:** [@gulamgaus](https://forums.rocket.chat/u/gulamgaus)\ **Replies:** 2\ **Last updated:** [September 3, 2022, 3:26pm UTC](https://forums.rocket.chat/t/steps-to-modify-and-rebuild-android-app/4373 "2022-09-03T15:26:25Z")
Hi, With the helpful community and the documentation provided, I could able to run the server with the client in my local machine along with cosmetic changes required in my server. I am trying to rebuild Android app so… --- ## [Suddenly Gray Screen on Android App - 4.29.0.34199](https://forums.rocket.chat/t/suddenly-gray-screen-on-android-app-4-29-0-34199/14713)
**Author:** [@gabeyww](https://forums.rocket.chat/u/gabeyww)\ **Replies:** 1\ **Last updated:** [September 2, 2022, 12:10pm UTC](https://forums.rocket.chat/t/suddenly-gray-screen-on-android-app-4-29-0-34199/14713 "2022-09-02T12:10:07Z")
I’ve suddenly started getting just a gray SSO screen on my Android app for my self-hosted RocketChat server. I’ve cleared the data, completely removed and reinstalled, installed on other Android devices… nothing. It wo… --- ## [Uploaded pics not showing](https://forums.rocket.chat/t/uploaded-pics-not-showing/3099)
**Author:** [@rocketman](https://forums.rocket.chat/u/rocketman)\ **Replies:** 5\ **Last updated:** [August 30, 2022, 3:13pm UTC](https://forums.rocket.chat/t/uploaded-pics-not-showing/3099 "2022-08-30T15:13:38Z")
Hi, uploaded pics and drawings are not shown in the ios app. It works fine with the desktop version (linux + windows) and with the browser. any ideas are welcome… --- ## [Error when starting in the play store app](https://forums.rocket.chat/t/error-when-starting-in-the-play-store-app/14729)
**Author:** [@yeder](https://forums.rocket.chat/u/yeder)\ **Replies:** 2\ **Last updated:** [August 22, 2022, 8:21pm UTC](https://forums.rocket.chat/t/error-when-starting-in-the-play-store-app/14729 "2022-08-22T20:21:04Z")
the server where it is deployed has a subdomain and https certificate for which when I put the domain of my server in the app I have the following problem "Oops java.security.cert.CertPathValidatorException" Server Set… --- ## [Android client reports Chain Vaildation Failed](https://forums.rocket.chat/t/android-client-reports-chain-vaildation-failed/14720)
**Author:** [@mike.whipps](https://forums.rocket.chat/u/mike.whipps)\ **Replies:** 5\ **Last updated:** [August 22, 2022, 7:50pm UTC](https://forums.rocket.chat/t/android-client-reports-chain-vaildation-failed/14720 "2022-08-22T19:50:28Z")
We’re experiencing an oddity with Android clients. Attempting to connect to our on-prem server results in an ‘Oops! Chain Validation Failed’ message. This is true for Android 9 and Android 10, running current builds of … --- ## [Configuring Firebase on Rocket.Chat Android app](https://forums.rocket.chat/t/configuring-firebase-on-rocket-chat-android-app/3310)
**Author:** [@danilo.sousa](https://forums.rocket.chat/u/danilo.sousa)\ **Replies:** 4\ **Last updated:** [July 30, 2022, 2:12pm UTC](https://forums.rocket.chat/t/configuring-firebase-on-rocket-chat-android-app/3310 "2022-07-30T14:12:21Z")
Hello, how are you? I’m trying to setup Firebase Cloud Messaging on Rocket.Chat but when I run build from Android Studio it seems not work. I don’t have any log on console mentioning Firebase and looks very strange to m… [Previous page](https://forums.rocket.chat/c/community-support/mobile-apps/29.md?page=1) [Next page](https://forums.rocket.chat/c/community-support/mobile-apps/29.md?page=3)